Frequently Asked Questions
Everything you need to know about your Cambridge Casual experience.
What materials are used in Cambridge Casual furniture?
We specialize in high-quality solid mahogany and premium teak wood. Our timber is sustainably sourced and treated to withstand various weather conditions while maintaining its natural beauty.
How long does shipping typically take?
Orders are typically processed within 1-2 business days. Depending on your location within the continental U.S., delivery usually takes between 3 to 7 business days via standard ground shipping.
Do you offer a warranty on your products?
Yes, we provide a 1-year limited warranty against manufacturing defects. This ensures that your furniture arrives in perfect condition and performs as expected under normal residential use.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and unused condition. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Is assembly required for the furniture?
Most of our items require some assembly. We provide easy-to-follow instructions and all necessary hardware in every box to ensure a smooth setup process for your new patio pieces.
How should I maintain my wooden outdoor furniture?
To preserve the wood's color, we recommend applying a teak oil or sealer once a year. For cleaning, use a mild soap and soft brush to remove dirt and debris, then rinse with water.